Responsible Gaming

Introduction

At BitStarz, we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to view any winnings as a bonus, not an income source.

Age Verification

BitStarz is strictly for players aged 18 years and over, or the legal age of majority in your jurisdiction in Australia. We take age verification seriously and reserve the right to request proof of age at any time. By accessing this site, you confirm that you are of legal gambling age.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling with more money
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activities or lying about the extent of gambling
• Borrowing money to gamble or pay gambling debts
• Feeling anxious, irritable, or depressed when unable to gamble
• Gambling to escape problems or relieve stress
• Failed attempts to cut down or stop gambling
• Jeopardising relationships, education, or career opportunities

Self-Help Tools

BitStarz provides several self-help features to support responsible gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders during play to help you stay aware of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if needed
• Account Closure: Request permanent account closure if you wish to stop gambling entirely

To access these tools, visit your account settings or contact our customer support team.

Support Organisations

If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:

• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free, confidential counselling and support services for Australian residents
• GamCare (United Kingdom): www.gamcare.org.uk — Support and treatment for problem gamblers
• GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support for Canadian players
• National Council on Problem Gambling (United States): www.ncpgambling.org — Help and information for problem gambling

Take Action Today

If you think you may have a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and support is available. Contact one of the organisations listed above or speak with a healthcare professional. Remember, asking for help is a sign of strength, not weakness.

For immediate support in Australia, call 1800 858 858 to speak with a trained counsellor at Gambling Help Online.